Free Shipping (India):

• We offer complimentary shipping within India on all prepaid orders exceeding INR 1500.
• Cash on Delivery (COD) is not currently available.

Dispatch:

• Domestic orders (India) typically dispatch within 10 business days. Please note that dispatch times may be extended during holidays, special occasions, or government restrictions.
• International orders dispatch within 21 business days of order confirmation.
• Digital products are delivered electronically within 24 hours of purchase.

Delivery Timeline (India):

• Delivery typically occurs within 5-7 business days after dispatch, depending on your location.
• Please inspect the package upon arrival. Do not accept it if tampered with.
• To claim damage or missing items, kindly record a video while opening your package.
• For order tracking assistance, please contact us at [email address removed].

Minimum Order Value (MOV):

• The minimum order value for domestic delivery (India) is INR 1500.
• The minimum order value for international delivery is INR 10,000, excluding international shipping charges.

International Shipping:

• A standard shipping fee of INR 6500 applies to international orders up to 1 kg volumetric weight.
• For parcels exceeding 1 kg, please contact [email address removed] for a personalized shipping quote.

Important Notes:

• International customers are responsible for any customs duties or VAT levied by their destination country.
• Please provide a complete delivery address, including phone number and email address.
• Products are dispatched within 21 days of order confirmation.
• Domestic orders may incur applicable taxes.
• Order processing times may be extended during major holidays.

Precious vs. Regular Cargo (International Shipments):

• In accordance with international shipping regulations, Mind Glow Hub adheres to two shipment classifications: Precious and Regular Cargo.
• Precious Cargo: This classification includes items such as gold, silver, diamond jewelry, and precious/semi-precious gemstones.
• Regular Cargo: This classification includes all Feng Shui items, fabrics, ceramics, metal items, and books.
• A standard shipping fee of INR 6500 applies to both Precious and Regular Cargo shipments.
• Based on your order contents, our representatives may contact you to discuss potential split shipments for Precious and Regular Cargo items. Any additional shipping fees associated with split shipments will be communicated at that time.

We appreciate your understanding. If you have any questions regarding our shipping policy, please don’t hesitate to contact us at contact@mindglowhub.com.